Welcome to the Pita Safaris Frequently Asked Questions (FAQs) section. Here you’ll find expert answers to common questions about planning your safari adventure across Kenya, Tanzania, Uganda, and Rwanda. Whether you're booking a budget safari Kenya, budget safari Tanzania, a midrange Kenya lodge safari, midrange Tanzania lodge safari, midrange Uganda lodge safari, or a luxury Kenya, Tanzania, Uganda, or Rwanda lodge safari, this guide provides the details you need for a safe, memorable, and expertly organized East Africa safari holiday.
Q1: How do I book a safari with Pita Safaris?
Booking is simple! Contact us via our website, WhatsApp, or email. Once you select your Kenya safari tour, Tanzania safari holiday, or gorilla trekking safari in Uganda or Rwanda, we provide a detailed quote and booking form. A 30% non-refundable deposit secures your East Africa safari package, including budget, midrange, or luxury options, ensuring your trip is confirmed with a trusted safari operator.
Q2: What payment methods do you accept?
We accept M-Pesa (for Kenya clients), international bank transfers (USD or KES), and secure card payments via Visa or Mastercard.
Q3: When is the final payment due?
Final payment is due 30–60 days before departure. Bookings made within 30 days require full payment upfront.
Q4: Are gorilla and chimpanzee permits included?
Yes, our affordable gorilla trekking packages in Uganda (Bwindi & Mgahinga) and Rwanda (Volcanoes National Park), as well as chimpanzee tracking in Kibale Forest, include all permits. These are prepaid, limited, and non-refundable.
Q5: Which countries does Pita Safaris operate in?
We operate in Kenya, Tanzania, Uganda, and Rwanda, offering a variety of East Africa safari packages across different travel styles. Top destinations include:
Masai Mara safari Kenya – budget, midrange, and luxury options
Amboseli elephant safari – budget, midrange, and luxury
Lake Nakuru National Park – budget, midrange, and luxury
Serengeti safari tours – budget, midrange, and luxury
Ngorongoro Crater safari – budget, midrange, and luxury
Q6: Can I customize my East Africa safari itinerary?
Absolutely! From budget safari Kenya to midrange lodge safaris in Tanzania or Uganda, or luxury safaris across East Africa, we design tailor-made trips for families, couples, and solo travelers. Each itinerary is fully customizable to match your interests, budget, and travel style.
Q7: What is the East African Tourist Visa (EATV)?
The EATV allows multi-entry access to Kenya, Uganda, and Rwanda for 90 days. Ideal for combining gorilla trekking packages, Kenya wildlife tours, and Rwanda cultural safaris into one seamless journey.
Q8: What types of safaris do you offer?
Budget safari Kenya & Tanzania – camping options with tents and meals included
Midrange Kenya lodge safari, midrange Tanzania lodge safari, midrange Uganda lodge safari – comfortable lodges with full amenities
Luxury Kenya lodge safari, luxury Tanzania lodge safari, luxury Uganda lodge safari, luxury Rwanda lodge safari – high-end lodges and private game drives
Big Five safaris Kenya & Tanzania
Diani Beach safari extension
Zanzibar beach safari
Q9: Do you organize group joining safaris?
Yes! Join others on affordable group Kenya safari holidays or budget Tanzania safaris, perfect for solo travelers, students, or small groups.
Q10: What should I pack?
Neutral clothing, sunscreen, insect repellent, hat, power bank, camera, flashlight, and a sleeping bag for budget safari Kenya or Tanzania camping safaris.
Q11: Do I need to bring a sleeping bag?
Yes, for budget safari Kenya or Tanzania. We provide tents and mattresses; you bring your own sleeping bag.
Q12: Is electricity available?
Most midrange and luxury lodges have electricity. Budget camping safaris rely on solar power.
Q13: Do I need a visa?
Yes. Apply online for a Kenya safari visa, or visas for Tanzania, Uganda, and Rwanda depending on your itinerary.
Q14: Is travel insurance required?
Yes. It must cover medical emergencies, evacuation (e.g., via AMREF Flying Doctors), and trip cancellations.
Q15: What vaccinations are needed?
Yellow Fever, typhoid, Hepatitis A/B, and malaria prophylaxis are recommended. Check country-specific health requirements.
Q16: What vehicles do you use?
Custom 4x4 Land Cruisers with pop-up roofs for game viewing in Kenya national parks and reserves, Tanzania national parks and reserves, and Uganda national parks and reserves.
Q17: Will I have internet access?
Most midrange and luxury safaris offer Wi-Fi. Mobile coverage varies by park.
Q18: Are safaris safe?
Yes! We operate with certified guides and trusted partners. Your safety is our top priority.
Q19: What if I have a medical emergency?
We use trusted evacuation services and ensure your insurance covers emergencies.
Q20: What currency should I bring?
Bring USD for park fees and tips. Use Kenyan Shillings (KES), Tanzanian Shillings (TZS), and others for local purchases.
Q21: How much should I tip?
Safari Guide: $10–$20/day/person
Safari Cook: $5–$10/day
Lodge staff: At your discretion
Q22: Are bathrooms available?
Yes. Budget safari campsites in Tsavo and other parks have shared toilets; midrange and luxury lodges have ensuite facilities.
Q23: Can you accommodate special diets?
Yes! From vegan meals on Mount Kenya trips to gluten-free options in Uganda cultural safaris — just let us know in advance.
Q24: Are meals included?
Yes. All Kenya safari packages, Tanzania safari packages, Uganda safari packages, Rwanda safari packages, and lodge stays include meals unless noted otherwise.
Q25: Are airport transfers included?
Yes, for most Kenya safaris, Zanzibar beach safaris, and Rwanda safari holidays.
Q26: Can you book domestic flights?
Yes. We can fly you to Masai Mara, Serengeti, Bwindi, or Zanzibar to suit your itinerary.
Q27: Can I use a drone?
Drones are restricted in most Tanzania national parks, Kenya, and Rwanda. Permits are required.
Q28: When is the best time for safari photography?
Early mornings and golden hours during the Kenya dry season or Serengeti migration season offer ideal conditions.
Q29: What is your cancellation policy?
Refer to our Terms & Conditions for cancellation windows, deposit forfeiture, and rescheduling Kenya travel packages.
Q30: Can I travel solo?
Yes! Solo travelers are welcome on budget, midrange, or luxury safaris in Kenya and Tanzania.
Q31: Are safaris suitable for families?
Yes! We offer Kenya family safari packages with child-friendly guides, kid-sized game drives, and fun educational activities.